Michael Wong Academy

Arise Profile

By Michael Wong

Arise's virtual call center enables people to make money online working from home providing voice, email, chat, and mobile customer service, sales and technical support to major companies across the United States, Canada, UK and Ireland.

Arise's clients include Walgreen, Carnival Cruise Lines, Time magazine and the American Automobile Association.

Quick links

Arise fact sheet

Available
Work where?
Time?
Pay
Pay by
Pay schedule
Status
Experience
Qualifications
Joining fee?
Minimum age
Gender
Offices
Founded
Paid out
Employees
Revenue
Website
Mobile apps
Blog
Facebook
Twitter
Email
Phone
United States, Canada, UK, Ireland.
Online
Full/part-time
$9-19/hr US, $11-16/hr CA, £7-10/hr UK
Unknown
Unknown
Independent contractor (25,000+)
Some jobs require experience
Not required
No (background check fee)
18+
Male/female
Miramar, FL, USA.
1997
Unknown
Unknown
$200 million+ in 2011
Not available
Not available
admissions@arise.com *
Not available

* UK: AriseUKadmissions@arise.com, call 0131-200-2100, 9am to 9pm, or live chat - Canada: CAadmissions@arise.com

Arise technical requirements

Separate landline?
Corded telephone?
Corded headset?
Windows compatible?
Mac OS X compatible?
High speed internet access?
Printer?
Required
Required
Required
Windows 2000 Pro, XP, 7
Mac/tech support jobs only
Required
No

Click the Technical requirements link in the Arise FAQs page for more details.

Arise other requirements

Background check?
Credit check?
Basic certification?
Client certification?
Company incorporation?
Service fee?
Required ($12.95/25.95 *)
No
Required ($99)
Required ($30-225)
Required
$19.75 (semi-monthly)

* California, Colorado, Massachusetts, Nevada, South Dakota and Vermont require additional background information checks. This costs $25.95 instead of $12.95 for all other states.

Where is Arise available?

Arise is available to residents in the United States, Canada, UK and Ireland.

How do I make money with Arise?

Start making money at Arise with this three step process:

  1. Become a Client Support Professional: get a national criminal background check, which takes three to four business days.

    You must also complete the Arise basic e-certification program CSP101 within seven days.

  2. Establish an independent business: Arise only contracts with incorporated entities - not Client Support Professionals.

    You may use a pre-existing incorporated entity or form a new corporation. There is no limitation on the type of incorporated entity.

  3. Set up your home office.

Sample Arise virtual call center jobs

Here are some sample past Arise virtual call center jobs. Sign up for the latest job offers.

Arise in the news

Seeing major news networks run stories on a company is always reassuring. So here are some stories on Arise by major news websites.

Seen any good news stories on Arise from other major news websites? Please share the links with the community at the bottom of this page.

Arise user comments

It's hard to tell whether an online job or business opportunity is any good. So I've scoured the internet searching for the most relevant comments by people who've worked for Arise.

+ = positive comment / - = negative comment

+I am now starting my 4th year with Arise. I have 5 children and this year am expecting to earn around $23,000 for a 40 hour week...The huge plus is as I am a military spouse I can work from almost all states in the US so no looking for a new job when we move...If you want to work from home Arise are a fantastic company to work with. - lovebdus, Jan-05-2012
+I am a agent that takes emergency roadside calls for a very well known club here in the US and I am able to post 22 hours per week when I do my scheduale and I am also offered the chance to pick up more hours if service is needed up to 60 hours per week...I worked 4.5 hours friday and 5 hours saturday of last week and had 92 calls in that time period. So you see the call volume is there. Even with the over 200 agents working the same client at the same time. - maxemo45, Apr-04-2011
+I am working for them and they are really, really good. I answer inbound customer service calls for them each week, and I choose my own hours, in 30 minute slots from a choice of between 7am and 11.30 pm 7 days a week. Their first client is SD Group, who own most of the major catalogues in the UK (Littlewoods, Marshall Ward, Empire Stores etc...I am a single mum and I do my weekend hours after my children are in bed. - Sarah S(1392), May-03-2009
+I wanted to post an update to my original post outlining my concerns with Arise - specifically the ACP training. I have contacted the company and they listened to my concerns. They expressed a genuine desire to address the inconsistencies I noted in the material and seemed to appreciate the feedback...Arise has demonstrated to me a commitment to improving the ACP training which reflect a level of integrity that I respect and appreciate. - k9nan, Mar-10-2008
+I have worked for them for the last few months and am thrilled with the opportunity. I am working 50 hour weeks right now through them at approximately $14 per hour, with my choice of schedule and my choice of which of their many clients I work for. - suzathome, Sep-14-2007

Have you made money with Arise? Please share your experiences with the community at the bottom of this page.

Is Arise a scam?

Here's a summary of what's good and not so good about Arise.

What's good about Arise

+25,000+ Arise agents: it's reassuring to know that there are over 25,000 Arise independent contractors.
+$200 million+ in revenue: it's reassuring to know that Arise had revenues of over $200 million in 2011, although it's impossible to verify because they're a private company.
+Reasonable pay: you can earn $9 to $19 an hour in the United States, $11 to $16 an hour in Canada, and £7 to £10 an hour in the UK with Arise. That's not bad in this industry.
+Fortune 500 clients: it's reassuring to see major companies such as Walgreen, Carnival Cruise Lines, Time magazine and the American Automobile Association hire Arise agents.
+BBB rated A+: it's reassuring to know that Arise is a Better Business Bureau (BBB) accredited business and is rated A+.

What's not so good about Arise

-No Windows Vista support for customer service or sales jobs: Arise only supports Windows 2000 Professional, Windows XP, and Windows 7 (64 bit and 32 bit) for customer service and sales jobs.
-No Mac support for customer service or sales jobs: Arise only supports Mac OS X for technical support and Mac support jobs.

Conclusions

Arise is legitimate and definitely not a scam. Arise has over 25,000 independent contractors. The company generated over $200 million in revenue in 2011.

They have major clients, including Walgreen, Carnival Cruise Lines, Time magazine and the American Automobile Association.

Overall based on what I've seen and read, I think Arise is definitely worth a look if working as a virtual call center agent appeals to you.

Go make money with Arise

Work at Home with Arise USA>>
Work at Home with Arise Canada>>
Work at Home with Arise UK>>

Arise forum

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